Most frequently asked questions
How can I place an order?
Can I modify or cancel my order?
Do you ship internationally?
My order is delayed or missing?
Contact Us
Leave us a Message
Thank you for reaching out to Traviway! Your feedback, inquiries, and suggestions are important to us. Please use the contact form below to get in touch, and we’ll do our best to assist you promptly.
Hours of Operation (JST)
- Monday: 9AM-6 PM
- Tuesday: 9AM-6 PM
- Wednesday: 9AM-6 PM
- Thursday: 9AM-6 PM
- Friday: 9AM-6 PM
- Saturday: 10-2 PM
- Sunday: Closed